
Here are a few of the many
letters
April 18,2008
Jim and Jim, 1/15/08
Caroline Tucker
September 11, 2007
Jim, I would like to take this opportunity to THANK YOU for the tour of your facility. I've been an Auto Appraiser for 18 years and have never seen a repair shop of this caliber. As an Insurance Adjuster and Body Damage Manager I've been in hundreds of Body Shops in the Delaware Valley and yours has to be the pinnacle of Auto Restoration and Repair. Many repair shops may specialize in one aspect of repair (body damage) or another (engine rebuild) but your people do it all. The example of the paint work you showed me was TOP QUALITY, I thought I would be able to find a flaw but wasn't, it was a eye opening experience. As a corvette enthusiast and owner I was blown away by the size and scope of your operation. There are many body shops out there that claim to be the best, but with all my experience, I believe your shop is BEST I've seen out there. No one knew who I was when I drove up, but all of your staff were friendly and helpful. Even your partner , Jim, was friendly and down to earth. He seemed more like an uncle or old friend then the partner of a TOP QUALITY Corvette repair facility. Everyone I came in contact with had a smile and a hello, you don't see that anywhere this day and age. Again, THANK YOU for your time. I know your very busy and to take the time (1 hour) to show me around and enlighten me to how a car should be repaired was a valuable experience. I will take you up on your offer and stop by again soon. Joe Z
Mr. Jim Stuempfle
County Corvette
315 Westtown Road
West Chester, PA 19382
Dear Jim,
It is a pleasure to write a true life "Testimonial" for you, and
all of your team at County Corvette.
I am the proud owner of one fully documented, Top Flight, 1972
LT-1 with air coupe. She was found at Corvettes of Carlisle four
years ago, and has just over thirty three thousand original
miles on the odometer. And, yes, my other car is a Chevy too; a
newer LT Suburban.
About two years ago I was looking for a high end professional
shop to do a full, frame off restoration. Your shop came highly
recommended by many people, to include other professionals, and
my brother in law who is a customer with his fully original 1970
big block convertible. After meeting you and your team, I was
immediately impressed with the outstanding facilities,
incredible paint booth, and extremely knowledgeable and friendly
members of the CC Team. Work began in a timely fashion,
proceeded in a very organized manner, and I was kept regularly
and fully informed as the project moved along. You provided many
photos, and an explanation of the work. You and all of the team
were very helpful making on-the-fly decisions for the little
extras that pop up with a job of this magnitude.
During the course of this project, I made the trip from
Washington, DC to your facilities many times, and was always
warmly greeted and received prompt, professional answers to my
many questions. Well within the estimated time for completion, I
received word that the car was ready for delivery. To say that I
was pleasantly surprised and impressed when I saw the finished
work is to pay you my highest compliment. The car looks and
drives better than new. The engine has performed flawlessly,
and I am complimented on the paint, fit and finish every time
she is out of the garage.
I am pleased to provide this letter, that you are free to use as
my endorsement and total satisfaction with the work and services
provided by you and all the members of the County Corvette Team.
Whether a full frame off, or just a tune up, your shop can be
expected to provide warm, friendly and expert service. My
sincere thanks and best wishes for your continued success and
prosperity!
Best Regards,
Vince
Vincent C. Lucas, CPA, PC
9/06/06 Hi Jim
This is Louis Rokas. I have been meaning
to make contact and inform you the 66 has achieved a Top Flight at
this years Australian Chapter NCRS meet. I also learnt a few things
about the car which might be considered anomalies, being that it is
such an early 66 built vehicle. After great confusion on the judging
field it was established that such early build vehicles may
have many components with serial numbers which would be considered
correct for a 65 vehicle. We also established that the car is not an
air-condition delete vehicle as was first thought but has a 65
configured engine bay. Thanks to the articles in the restorer.
All in all I am very happy with the
result as Roy Sinor was personally involved with the judging and
confirm that the car is authentic.
I will try to shoot off some pictures if
the car with the blue ribbon.
Best Regards
Louis Rokas
5/15/2006 3/10/06 Sal Angelo
I would like to thank you and your staff at
Count Corvette for the professional and courteous treatment extended to
myself on my recent acquisition. From the first phone call which I made and
spoke with Lou, who made me feel very confident that a potential purchase
could become a reality to Lou actually making the delivery.
All of the personnel that I interfaced
with at your complex were also very knowledgeable and courteous. Your shop
and show room were the most impressive that I have ever seen in my 25 years
of Corvette ownership and hobby-type restoring. Also, not to forget the
people who answer the calls to County Corvette. They can turn an ordinary
day into a cheerful one.
Again thank you and keep selling
Corvettes at a brisk pace.
Regards,
Sal Angello 2/24/06
George Alberti Jim – I just wanted to say thank you for the service work you performed on my ’91 Convertible last week. As always, both you and Justin kept me informed as to what needed to be done. The car is running like a champ, since you installed the new ECM. And, when I came in to pick-up the car last Saturday, it was spotless (too bad we got so much snow over the weekend…so I really couldn’t go for a long drive) It was nice of you to show me a few of the mid-years you’re restoring, and to spend the time to tell a few stories. Taking time with customers is a rare thing in today’s rushed business world. As a Corvette owner, I feel fortunate to live so close to one of the best Corvette facilities in the country. It’s great doing business with County Corvette. You and Jim Jordan run a top-notch operation.
Gene Schilling Sent: Tuesday, November 01, 2005
4:57 PM
Jim,
Thank you very much for taking care of the little problems, please
thank your men also. I do not think I can remember a group of
people that were so polite and caring. You have a 1st class company
and I am happy to be a customer.
Yours
truly, Richard Greene
[2005-09-30-1650]
9/28/2005
Jim:
Just wanted to thank you for the work done on the 1992 Corvette.
Running really good. Your Customer Service person (Barb) contacted
me the other day as a follow up. Good practice. I would recommend
your operation to anyone looking to service or restore a Corvette.
Thanks,
and wish you and your entire staff a blessed week.
Jose M.
Quintana
4/21/2005 Hi Jim This is is just a brief note to let you know that the 66 in now Down Under and its every thing you said it is. Thanks for a great car. I don't think that I could have purchased any better a vehicle even if I was in the U.S my self. Attached is picture of my son and I next to our latest corvette acquisition. I will send you pictures next year when Roy Sinor and other members of NCRS are over to judge in the second meet of the Australian NCRS chapter. Hopefully with a blue top flight ribbon. Thanks once again for all your help in the purchase of this vehicle. Louis Rokas, Victoria, Australia 11/17/2004 Gentleman: Best Wishes for much continued success pursuing your passion while serving the Corvette community so well. Sincerely, Mark Rudnick, Chairman
10/04/04 Bill: I really appreciate your assistance with
respect to the letter regarding the mismatch repaint of the front end by the *********Auto
Body shop in I further advised them that it was more
economical for me to repair the spider web crack by the rear corvette emblem at this time
because you had to reshoot the coupe top and blend into the doors because of the mismatch
paint color and faulty windshield installation. I want to thank you again for your professional workmanship. You are a great group of people. Regards. John M.
8/9/2004 Dear Denny, I want to thank you for all
the time and effort that you extended to me, personally, in my effort for a set of custom
wheels for my Corvette. Youmade me your personal friend: you made me a believer in County
Corvette's excellence in service and you made me want to come back to County Corvette for
almost anything I will need for my Vette. 7/13/2004 The '63 fuelie is very impressive - the car drives excellent and probably looks better than it did on the show room floor! We'd like to thank both Lou Serra and yourself for your professionalism and courtesy. If either Karen or myself can ever be of assistance in the Salt Lake area, please feel free to give us a call! Also, if you are ever in the area let me know, I'd love to share a meal with you! Again, thanks for everything! We're looking forward to working with you and County Corvettes again in the future! Mark Koncar,
4/20/04 Just a short note to tell you how pleased I am with the body and paint
work that you gentlemen performed on my 1973. The color match, as well as the workmanship
is excellent. The personal service by both of you and bill Stanfield and the shop tour,
was very impressive. Im glad County Corvette was there to restore my paint work, and you
can be sure that my sons and I will pass along many positve words in regards to your fine
craftmenship, services and courteous staff. 3/1/04 Dear Jim, Respectfully, 2/25/2004 Dear Jim, It was a pleasure working with you in delivering the exact 1960 Corvette of my dreams. As I shared with you after a long search for the right Corvette from many other sources your effort succeeded and exceeded my expectations in obtaining the perfect car. The entire experience from our first meeting, to the interaction with your team through the process was most helpful and enjoyable. I could not more highly recommend anyone to provide someone their perfect Corvette. Sincerely, January 21, 2004 Dear Jim, I have been in the automotive business for many years
and visited a great deal of different shops. Your facility is excellent, the different
shops are clean and well maintained and I can see that all of the cars are given the
attention they deserve. But the one thing that stands out the most is my leaving. Most car
dealers give you the keys and say "Good Luck". You handed my the keys and said
"Have Fun". I am. Sincerely, Dear Jim, I have meaning to drop you a note since this past summer. The restoration on my 67 roadsters suspension is great. Although it took a bit longer then anticipated, it was worth the wait. Justin did a fabulous job! I have received numerous compliments. Recently you graciously went out of your way to assist me when I purchased a 61 fuelie. Your help and interest was greatly appreciated. When it has to be right says it all. Give my best to Jim, Arno and everyone
at Regards Rob Margolies 10/21/03 8/110/03 Hi Jim, The car is perfect, even my wife Denise likes
it! Marty Smith 8/8/03 Thanks again! 6/30/03 Best regards, Rick Moore, West Chester, PA 4/22/03 I
wanted to send an email thanking all of you for the hard work and extra effort put
into repairing my car. I've
owned my car since June 1979...it's beyond just a special car to me. I did the
majority of the work on my car from 1983 to 1985 (refinishing and repainting). When this
accident happened I felt like my car would never be right again. County Corvette's motto
is "When it Must Be Done Right" and that is exactly what I got! Tracking
progress pictures on the internet was great - it looked good in the photos and even better
in person. I can truly say my car was done right (coming from someone who is extremely
critical).
When I
dropped my car off, Jim Stuempfle left me with the feeling that if anybody could do this
job, County Corvette could - I could see the passion and professionalism when I
walked in. I trailered my car over 700 miles each way from western Michigan,
and knowing now the quality of workmanship I recieved I would have driven even
further. Thanks
again to the entire staff at County Corvette and Hagerty Insurance for repairing my car
and meeting my highest expectations! Sincerely
P.S.
Jim S. please copy your staff thanks
9/18/02 Dear Jim: 4/20/02 How does one begin to say thank you for the time, effort and expense you incurred on our behalf for the facility tour and lunch this past Saturday? I don't have the answer to that question, so I hope a sincere and heartfelt "Thank You" will suffice. Since Saturday afternoon, I have heard nothing but words of praise for your facility and your commitment to quality from every MASACC member attending this weekend's event. I wouldn't be surprised if you see some of these members over the next few
years when they need work performed on their cars. I showed the stereo system to everyone
on Sunday and several asked questions and showed an interest in possibly doing something
similar. I guess time will tell. Best Regards, 4/20/02 Thanks for doing everything right- again and again and again. 4/04/02 |